Recently, I had the privilege to provide training in communicating authentic appreciation to the management and supervisors of an elite international organization. Functioning within the tourism and hospitality industries, the staff (in one location) come from over 40 countries and six continents.
As I approached the training, I was interested to see and hear if the staff desired to be appreciated for their work. Additionally, I wanted to find out whether communicating appreciation in the workplace was relevant across many cultures. Finally, I was curious to learn various ways employees felt comfortable receiving appreciation and what the challenges might be due to [...]
The concept of leadership has not changed in the last century. The WAY in which one now leads a team of employees has changed rapidly and dramatically. Don’t get left behind or get yourself in a bind by ignoring these crucial concepts for leaders of the present, past and future. Given there are 13 of them, let’s start with the concept of luck.Leadership is Not About Luck
While there is much greater acceptance these days of teachings known as new age, it is unwise to assume that leadership skills will simply come to you. There is value in donning the positive thinking hat, but be certain there is more to leadership than that. More dangerous still, is the belief senior leaders [...]