During the past year, much has been written about the pros and cons of email as the primary means of communicating with employees. On the one hand, email is an easy to use, ready to access communication tool that enables one-to-one, one-to-few and one-to-many communication. Unfortunately, the ease of using this tool has led to communication clutter that degrades its overall effectiveness.
In fact, the average businessperson can expect to receive approximately 121 emails a day according to The Radicati Group, Inc., a technology market research group. What’s more, a survey conducted by McKinsey Global Institute found that office workers spend an average of 28 percent of their [...]