If you’ve ever had the distinct impression that you could accomplish so much more for your organization if only the decision-making processes your organization utilizes were clearer, you’re not alone.

Organizations in both the private and nonprofit sectors suffer from a chronic case of decision confusion.  This means that it’s unclear who has the power to make which specific decisions directly affecting people’s jobs.

This problem is especially apparent at nonprofit organizations, which often vacillate between a time-consuming and inefficient consensus approach to decision-making, and concentrating decision-making power in the hands of a small group of senior staff. But [...]