Most business professionals rely on return on investment (ROI) as a measure of successful business decisions. However, Kearn’s suggests that it is not Return on Investment (ROI) we should concern ourselves with initially, it is value added that is specific to a particular organization that needs to be identified early by managers (2005). Although the following is not specifically targeted for the brewing industry, it is relevant in a conceptual nature.
Evaluation Versus Value Added
According to Kearn’s, Kirkpatrick’s four-level evaluation model suggests that evaluation takes place after training at which point the [...]