In today’s volatile marketplace, as an individual and as a business, you’re only as good as your last success – and recipes of success from the past may prove inadequate to guide us. New information technologies – including high speed internet, low cost devices and intuitive social media platforms – are opening up new communications channels, driving market changes and shifting consumer patterns. The rulebooks of business are being rewritten and market-slayers can be tiny niche players who take on the corporate big beasts and win. Even the very notion of sustainable competitive advantage is questionable today – as firms like Microsoft, Nokia and Blackberry bear [...]
Recently, I had the privilege to provide training in communicating authentic appreciation to the management and supervisors of an elite international organization. Functioning within the tourism and hospitality industries, the staff (in one location) come from over 40 countries and six continents.
As I approached the training, I was interested to see and hear if the staff desired to be appreciated for their work. Additionally, I wanted to find out whether communicating appreciation in the workplace was relevant across many cultures. Finally, I was curious to learn various ways employees felt comfortable receiving appreciation and what the challenges might be due to [...]
This is week three of the ten-week countdown to the Conference Board’s 2015 Coaching Summit. The Summit will begin with a pre-conference event on March 9 with the keynotes and breakout sessions on March 10 & 11. On March 10, Dr. John Hoover from Partners in Human Resources International will join Dr. Harris Ginsberg of Pfizer, Dr, Eric Hieger of ADP, and Dr. David DeFilippo of BNY University in discussing The Next Big Conversation – The Leader and Organization as Co-Clients. This panel is designed to introduce and discuss the significance of keeping the voice and interests of the organization alive and involved in executive coaching [...]
The recently released U.S. Senate Select Committee on Intelligence report revealing the CIA’s treatment of prisoners suspected of being terrorists settles the issue of whether America had a systematic program of torture. As stated in the Foreword of the document, “CIA personnel, aided by two outside contractors, decided to initiate a program of indefinite secret detention and the use of brutal interrogation techniques in violation of U.S. law, treaty obligations, and our values.”America had a systematic program of torture.
In the current climate of peak adversarial politics, this certainly presents a sticky situation for key officials of the G. W. Bush Administration that [...]