It’s a Christmas classic. Every year we enjoy the journey of the Grinch — from ninja-level curmudgeon, to repenting of his ways and then saving the day. The Grinch remains an... Read more
Two foundational facts shape today’s work environment. First, we know that employees consistently report that they desire to feel appreciated by their supervisors and colleagues. ... Read more
What do you do with an employee who is a top performer in their field but is toxic to everyone around them? When doing research on toxic work environments, regarding what makes a w... Read more
Recently, I had the privilege to provide training in communicating authentic appreciation to the management and supervisors of an elite international organization. Functioning wit... Read more
Many developing leaders start out with the goal of making an army of workers and junior leaders who are like the clone armies from the last set of Star Wars movies – where every so... Read more